Satisfaction Guarantee:
This product will be replaced or refunded if it fails to satisfy the consumer,
or if any defect in material or workmanship is ever found.
Variations and character of the natural bamboo wood material should be expected.
If you are not satisfied with the product for any reason, just return it to our address
with a note saying you would like a replacement or a refund.
Please include a copy of your receipt, or a note of where and when you paid us,
the amount, and your name, address, and contact information.
Please note: if you think the magnets are not working, you can test them with the steel washers provided. (In all the products except the toolcrock)
If the magnets stick to these washers then the magnets are OK, it maybe that the surface you are testing on has too much plastic coating, or is made of an alloy metal that does not contain enough iron, or is too thin to properly attract the magnets. If this happens, you should try a different appliance or use the steel washers to mount on a wooden surface. If you can not find a place and you are just not happy, then just return the products. We will refund the total amount of money you paid us.
WE GUARANTEE:
Fair Pricing - Honest Policy - Great Products - Quick Delivery
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